Privacy Policy
Last Updated: January 2025
At avelinetyra, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our budget deviation analysis services. We're committed to transparency and giving you control over your data.
Information We Collect
When you use our services, we collect different types of information to provide you with accurate budget analysis and personalized recommendations.
Information You Provide Directly
- Account details including your name, email address, and contact information
- Financial data you upload for budget analysis, including transaction records and spending patterns
- Payment information when you subscribe to premium features
- Communications you send us through contact forms or support requests
Information Collected Automatically
Our systems automatically gather certain technical data to improve your experience and maintain service security. This includes your IP address, browser type, device information, and how you interact with our platform.
How We Use Your Information
We use the data we collect to deliver and improve our budget deviation analysis services. Here's what that looks like in practice:
- Analyzing your spending patterns to identify budget deviations and provide actionable insights
- Sending you notifications about significant changes in your budget performance
- Processing your payments and managing your account subscription
- Responding to your questions and providing customer support
- Improving our algorithms and developing new features based on aggregated usage data
- Detecting and preventing fraudulent activity or security threats
We never sell your personal information to third parties. Your financial data remains confidential and is only used to provide the services you've requested.
Data Storage and Security
Your information is stored on secure servers located in Australia, in compliance with the Australian Privacy Principles under the Privacy Act 1988. We use industry-standard encryption and security measures to protect your data.
Security Measures
- End-to-end encryption for all financial data transmission
- Regular security audits and penetration testing
- Multi-factor authentication options for account access
- Restricted employee access to personal information on a need-to-know basis
- Automated backup systems with encrypted storage
While we implement strong security measures, no system is completely immune to threats. We continuously monitor and update our security protocols to stay ahead of potential risks.
Data Retention and Deletion
We keep your information for as long as your account remains active or as needed to provide our services. Different types of data have different retention periods:
Data Type | Retention Period |
---|---|
Account Information | Duration of account plus 2 years |
Financial Transaction Data | 7 years (Australian tax requirements) |
Support Communications | 3 years from last contact |
Analytics Data | 2 years in identifiable form |
You can request deletion of your account at any time. We'll remove your personal information within 30 days, though some data may need to be retained for legal or regulatory purposes.
Your Rights Under Australian Law
The Privacy Act 1988 gives you specific rights regarding your personal information. We respect these rights and make it easy for you to exercise them.
- Access: You can request a copy of all personal information we hold about you
- Correction: You can update or correct inaccurate information in your account settings
- Deletion: You can request deletion of your data, subject to legal retention requirements
- Objection: You can object to certain types of data processing
- Portability: You can request your data in a machine-readable format
- Complaint: You can lodge a complaint with the Office of the Australian Information Commissioner
To exercise any of these rights, contact us using the details at the bottom of this page. We'll respond to your request within 30 days.
Third-Party Services and Data Sharing
We work with select third-party service providers to deliver our platform. These providers have limited access to your information and are contractually required to protect it.
Service Providers We Work With
- Cloud hosting providers for secure data storage
- Payment processors for handling subscription transactions
- Email service providers for sending notifications and updates
- Analytics tools for understanding platform usage (using anonymized data)
We may disclose your information if required by law, court order, or government regulation. In such cases, we'll notify you unless legally prohibited from doing so.
If avelinetyra is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before your data becomes subject to a different privacy policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and understand how you use our platform. You have control over these technologies through your browser settings.
Types of Cookies We Use
- Essential Cookies: Required for basic platform functionality and security
- Performance Cookies: Help us understand how visitors interact with our site
- Preference Cookies: Remember your settings and personalization choices
You can disable cookies through your browser settings, though this may affect some platform features. We don't use third-party advertising cookies or sell your browsing data to advertisers.
Children's Privacy
Our services are designed for adults managing personal or business finances. We don't knowingly collect information from individuals under 18 years of age. If we discover we've inadvertently collected data from a minor, we'll delete it immediately.
International Data Transfers
Your data is primarily stored and processed within Australia. If we need to transfer data internationally, we ensure adequate protection through approved transfer mechanisms and only work with jurisdictions recognized for strong data protection standards.
Changes to This Privacy Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform. Continued use of our services after changes take effect means you accept the updated policy.
We recommend reviewing this privacy policy periodically to stay informed about how we protect your information.
Questions About Privacy?
If you have questions about this privacy policy or how we handle your data, we're here to help.
Email: info@avelinetyra.com
Phone: +61 413 607 400
Address: 6 St Mary's Crt, Bundaberg QLD 4670, Australia
You can also lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au